Customer Relationship Manager
Affiniks International
Customer Relationship Manager
Affiniks International
Ernakulam
₹30,000 - ₹55,000 monthly*
Fixed
₹30000 - ₹50000
Average Incentives*
₹5,000
Earning Potential
₹55,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
200+ applicants
Benefits include: Petrol Allowance, Internet Allowance, Laptop
Job Description
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Job role
Work location
Palarivattom, Kochi, Kerala, India
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
CRM, Customer support, Domestic BPO, CRE, Customer care, Customer experience management, CRM sales, Voice Process
English level
Basic English
Gender
Any gender
About company
Name
Affiniks International
Address
Palarivattom, Kochi, Kerala, India
Job posted by Affiniks International
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