Sales Executive

1. Lead Generation & Prospecting

• Generate leads through walk-ins, referrals, digital campaigns, channel partners, and corporate tie-ups.
• Follow up on all assigned leads promptly.
• Build and maintain a pipeline of prospective customers.
• Attend property exhibitions and promotional events.

2. Customer Handling

• Understand customer requirements, budget, and property preferences.
• Present suitable projects and unit options.
• Explain project features, amenities, pricing, payment plans, and offers.
• Build long-term customer relationships.

3. Site Visit Management

• Schedule and conduct site visits.
• Demonstrate project features and sample flats.
• Explain project specifications and construction progress.
• Address customer queries during visits.

4. Sales Conversion

• Negotiate commercial terms within company policy.
• Convert enquiries into bookings.
• Achieve monthly and annual sales targets.
• Coordinate with CRM for booking documentation.

5. Booking Documentation

• Collect customer KYC documents.
• Assist customers in completing booking forms.
• Coordinate with CRM and Accounts for booking confirmation.
• Ensure all required documents are submitted accurately.

6. Home Loan Assistance

• Guide customers regarding home loan options.
• Coordinate with banks and CRM for loan processing.
• Assist customers in completing loan documentation.

7. Customer Follow-up

• Maintain regular follow-up with prospects.
• Update customers on project progress and offers.
• Re-engage inactive leads.
• Maintain a structured follow-up schedule.

8. CRM & ReportingUpdate

• all customer interactions in CRM.
• Maintain accurate sales records.
• Prepare daily, weekly, and monthly sales reports.
• Track enquiry sources and conversion rates.

9. Coordination

• Coordinate with Marketing for campaign leads.
• Coordinate with CRM for documentation and collections.
• Coordinate with Accounts for payment status.
• Coordinate with Projects for construction updates.

10. Market Intelligence

• Monitor competitor projects and pricing.
• Gather customer feedback.
• Share market trends and customer preferences with management.