Telecalling Executive

# Job Description – Real Estate Telecalling Executive

**Position:** Real Estate Telecalling Executive

**Industry:** Real Estate / Property Sales

**Job Type:** Full-Time

**Department:** Sales & Telecalling

### About the Role

We are looking for a **confident, skilled and target-oriented Telecalling Executive** to join our real estate sales team. The candidate will be responsible for contacting **leads generated through Meta (Facebook & Instagram) advertising**, understanding customer requirements, presenting our plot/land projects and converting interested prospects into site visits and sales.

The ideal candidate should have **excellent communication and convincing skills**, strong follow-up ability and the confidence to explain why our project is a better choice compared with competing properties.

### Key Responsibilities

* Call and communicate with leads generated through **Meta/Facebook/Instagram campaigns**.

* Understand the customer's **budget, location preference, plot size and investment requirements**.

* Explain project details including **location, connectivity, plot sizes, pricing, amenities, legal documentation and future development potential**.

* Convince prospective customers to consider and select **our project over competing projects**.

* Handle customer objections related to **price, location, legal status, competition, payment terms and investment concerns**.

* Conduct regular and systematic **follow-ups with interested clients** through calls and WhatsApp.

* Convert qualified leads into **site visits, meetings and bookings**.

* Maintain complete and accurate customer information in the **CRM/system**.

* Update lead status, follow-up dates, customer requirements and conversation details regularly.

* Ensure that no interested lead is missed or left without timely follow-up.

* Coordinate with the field sales team for **site visits and customer meetings**.

* Maintain a professional relationship with prospects throughout the sales cycle.

* Achieve assigned **daily/monthly calling, follow-up, site visit and sales targets**.

* Continuously improve product knowledge and understand competitor projects to make effective comparisons.

Required Skills

* **Excellent telecalling and sales skills.**

* Strong communication and convincing ability.

* Ability to build trust with customers over the phone.

* Good objection-handling and negotiation skills.

* Ability to create urgency without being overly aggressive.

* Strong follow-up and lead-management skills.

* Comfortable working with **CRM/software, Excel or other data-management systems**.

* Good understanding of Hindi; **basic/good English communication** will be an advantage.

* Target-oriented and self-motivated personality.

* Ability to handle rejection positively and make repeated follow-ups professionally.

*Real estate telecalling/sales experience will be preferred.**

What We Expect From the Candidate

The candidate should not simply make calls and provide project information. The main responsibility is to **convert leads into genuine customers**.

The candidate should be able to:

Call → Understand Requirement → Build Trust → Present Project → Handle Objections → Follow Up → Generate Site Visit → Convert Sale**

Performance Parameters

Performance will primarily be evaluated on:

* Quality and number of calls

* Lead response time

* Follow-up consistency

* Qualified leads generated

* Site visits generated

* Lead-to-site-visit conversion

* Site visit-to-booking conversion

* Monthly sales achieved

* Accuracy of CRM/data updates

Preferred Candidate Profile

Experience: 1–3 years in telecalling, telesales, real estate sales, insurance, banking, automobile sales or similar customer-facing sales roles.

Freshers: Can be considered if they have excellent communication, confidence and a strong sales attitude.

### Compensation

Salary: As per experience and interview performance

Incentives:** Attractive performance-based incentives on successful sales.

Location:** [DISTRICT CENTRE JANAKPURI]

Ideal Candidate

We are looking for someone who is **energetic, persuasive, disciplined and hungry to achieve sales targets**. If you are confident on the phone and have the ability to turn a cold/warm lead into a site visit and ultimately a property buyer, this position is for you.