Process Manager

We are looking for a highly responsible and execution-focused Operations & Sales Manager to handle the day-to-day communication and coordination for our online coaching business. The ideal candidate should have strong sales acumen, excellent communication skills, and the ability to manage multiple tasks efficiently. This is a WORK FROM HOME profile only.

Key Responsibilities

• Manage and execute WhatsApp communication (broadcasts, personal messages, follow-ups)
• Create and manage WhatsApp groups and communities
• Coordinate and set up online events, webinars, and sessions
• Handle personalized messaging for leads, clients, and prospects
• Manage email communication and campaign sending
• Ensure timely reminders and follow-ups for events and sessions
• Support lead nurturing and conversion efforts
• Running Online Webinars
• Coordinate with internal teams to ensure smooth execution of all activities

Requirements

• Minimum 2-3 years of experience in operations, or sales similar roles
• Strong Sales understanding and Customer engagement skills
• Excellent Communication skills in English and Hindi (spoken & written)
• Comfortable with calling and interacting with clients
• Highly responsible, organized, and detail-oriented
• Ability to execute tasks on time without follow-ups
• Experience with tools like WhatsApp Business, email platforms, or CRM tools is a plus
• Basic editing skills of posters on canva

Work Details

• Remote / Work-from-home 
• Full-time role
• Flexible & fixed working hours. Evening hours are fixed hours 2-3 hours for online events - need to be available. 
• Fixed Timings: Sundays from 10 am to 3 pm & evening from 6-10 pm , Weekdays evenings 7-10 pm ( one off per week on Weekdays)
• 5-6 hours / day work schedule with flexible & fixed working hours.

Who Should Apply

Someone who enjoys handling people, managing communication, and executing tasks efficiently, and wants to grow with a fast-paced online coaching business.

Salary Range: Rs 10,000 - 15,000

Probation period: 2-3 months with a fixed salary of Rs 10000. (First 2-3 months candidate will spend on understanding the tasks & will be under observation)

Important : Need someone for a long term commitment for min 2 years and above. Female candidates preferred.