Operations Executive

About the Role

We are looking for a detail-oriented and responsible Operations Executive to manage day-to-day e-commerce and quick-commerce operations. The candidate will be responsible for stock management, GRN, dispatch, shipment booking, inventory reconciliation and operational coordination.

The ideal candidate should have strong Excel skills, good attention to detail and the ability to manage multiple operational activities efficiently.

Key Responsibilities

• Maintain and regularly update stock/inventory records across warehouses and marketplaces.
• Monitor inward and outward stock and ensure accurate inventory records.
• Handle GRN (Goods Receipt Note) creation and verification.
• Coordinate with warehouse teams for receiving, checking and storing inventory.
• Prepare products for dispatch as per orders and requirements.
• Manage dispatch and shipment booking with courier/logistics partners.
• Generate and maintain shipment-related documents, invoices, labels and other required paperwork.
• Track shipments and coordinate for timely delivery.
• Handle STO/RO/stock transfer-related operations wherever required.
• Reconcile physical stock with system/Excel inventory and identify discrepancies.
• Monitor low-stock, out-of-stock and excess-stock situations.
• Maintain daily inventory, dispatch and shipment reports.
• Coordinate with warehouse, courier, marketplace and internal teams for smooth operations.
• Follow up on pending GRNs, dispatches, deliveries and shipment issues.
• Maintain proper documentation and records of all operational activities.
• Prepare daily/weekly MIS reports and share operational updates with management.
• Ensure accuracy of SKU, quantity, invoice and shipment details before dispatch.