Operations Executive

The Operations Executive is responsible for ensuring that every project, internal process, vendor activity, client communication, and operational workflow at eMediWrite runs smoothly.

The person acts as the operational backbone of the organization by coordinating between Medical Writers, Designers, QA, Accounts, Business Development, Vendors, and Clients.

This role requires exceptional organization, ownership, communication, documentation, and follow-up skills.

Key Responsibilities

1. Project Operations

• Create project folders, Assign project numbers, Prepare project kickoff sheets, Coordinate with all departments, Monitor project timelines, Track delays, Escalate risks.

2. Client Coordination

• Acknowledge new projects, Send timelines, Schedule meetings, Record MOM, Track client approvals, Ensure smooth communication

3. Internal Coordination - Coordinate between

• Medical Team, Design Team, QA Team, Accounts, Vendors, Freelancers, Printing Partners

4. Documentation - Maintain

• Project Tracker, Client Tracker, Vendor Tracker, Freelancer Database, NDA Records, Purchase Orders, Work Orders, Meeting Minutes

5. Process Compliance - Ensure every project follows

• SOP, Brand checklist, QA checklist, Medical review, Client approval workflow

6. Resource PlanningTrack

• Writer workload
• Designer workload
• Freelancer allocation
• Capacity planning

7. Vendor Coordination - Coordinate

• Printing, Couriers, Production, Event logistics, Studio shoots

8. Reporting - Prepare

• Daily Dashboard, Weekly Dashboard, Monthly Dashboard, Pending Projects, Revenue Pipeline, Project Status Report

Required Skills

Excellent English Communication, Advanced Excel, Google Sheets, Zoho CRM, Zoho Projects (preferred), Documentation, Follow-up skills, Multitasking, Time Management, Problem Solving, Attention to Detail, Professional Email Writing