International Voice Process Agent
ABS Connections
International Voice Process Agent
ABS Connections
Tilak Nagar, Delhi-NCR
₹25,000 - ₹55,000 monthly*
Fixed
₹25000 - ₹40000
Average Incentives*
₹15,000
Earning Potential
₹55,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
25 applicants
Benefits include: Travel Allowance (TA), 5 working days
Job Description
Job Title: International Process Agent- Night shift job
Job Summary:We are looking for a dynamic and customer-focused International Process Agent to handle voice/non-voice processes for global clients. The role involves interacting with international customers, resolving queries, and ensuring high levels of customer satisfaction.
- Key Responsibilities:Handle inbound/outbound calls, emails, or chat for international customers
- Resolve customer queries, complaints, and service requests
- Provide accurate information about products/services
- Follow communication scripts and company guidelines
- Maintain quality standards and achieve performance targets (KPI/SLAs)
Job role
Work location
WZ-1 A second floor ganesh nagar tilak nagar new delhi delhi 110018 Tilak Nagar, Delhi-NCR
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
B2B Sales, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
20 - 34 years
Gender
Female
About company
Name
ABS Connections
Address
WZ-1 A second floor ganesh nagar tilak nagar new delhi delhi 110018 Tilak Nagar, Delhi-NCR
Job posted by ABS Connections
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