Health Coach Cum Telecaller (E-commerce Sales)

Job descriptionCompany: MenoVeda

Website: https://menoveda.com/

Location: Noida, Sector 70 (In-Office)

Working Days: 6 Days a Week (Monday–Saturday)

Employment Type: Full-Time

About MenoVeda

MenoVeda is a fast-growing Ayurvedic wellness brand focused on helping women manage menopause and hormonal health through natural, science-backed solutions. We are building a high-performance sales team to scale aggressively across India.

Role Overview

We are hiring a Telecaller (E-commerce Sales) who can handle high-volume leads, convert inquiries into sales, and deliver a seamless customer experience.

This is a target-driven role requiring strong communication, persuasion, and CRM handling skills.

Key Responsibilities

→ Handle inbound & outbound calls from website, ads, WhatsApp, and campaigns

→ Convert leads into successful orders and repeat customers

→ Clearly explain product benefits, usage, and address customer concerns

→ Perform consistent follow-ups to improve conversion rates

→ Use CRM tools to manage and track leads effectively

→ Upsell and cross-sell products based on customer needs

→ Maintain daily reporting of calls, conversions, and performance

→ Coordinate with operations and support teams for smooth order processing

Requirements

→ Minimum 1 year experience in telecalling / sales / customer support (e-commerce preferred)

→ Fluency in Hindi and English (mandatory)

→ Experience using CRM tools and IVR systems

→ Strong persuasion and objection-handling skills

→ Comfortable working in a target-based environment

→ Basic understanding of e-commerce and online customer journeys

Preferred Background

→ Experience in Ayurveda / Healthcare / Supplements / Wellness brands/Counselling

→ Prior experience in D2C or e-commerce companies

→ Familiarity with women's health products is a plus

Compensation & Growth

→ Fixed salary + Attractive incentives / commission on performance

→ Fast-track growth into Senior Telecaller / Team Lead roles

→ Opportunity to work closely with a high-growth D2C brand

What We’re Looking For

→ Strong communicator who can build trust quickly on calls

→ Sales-driven mindset with a focus on conversions

→ High ownership, discipline, and consistency

→ Empathetic approach while handling customers