Guest House Manager

We are launching a compact hotel/hostel property in Rajapuri, Dwarka. We need a mature, responsible person who can take ownership of daily property operations.

• Main responsibilitiesSupervise housekeeping and support staff.
• Ensure every room is fully ready before guest check-in.
• Check cleanliness, linen, bathrooms, AC, lights, water, toiletries, locks and overall room condition.
• Coordinate guest check-ins, check-outs and routine guest requests.
• Maintain the daily arrivals and departures list.
• Maintain room status: Ready / Fix Needed / Out of Order.
• Report and follow up on plumbing, electrical, AC and other maintenance issues.
• Maintain basic inventory: linen, towels, toiletries and hotel supplies.
• Track petty cash and basic booking/payment reconciliation.
• Train staff on cleaning and guest-service standards.
• Maintain a daily complaint/issue log and escalate serious problems to the owner.
• Send a short daily operational update.
• Candidate profileResponsible, disciplined and reliable.
• Comfortable supervising a small team.
• Polite and capable with guests.
• Comfortable using a smartphone and WhatsApp.
• Hotel, guest house, hostel, housekeeping-supervision or property-management experience preferred.
• Must take ownership of problems instead of waiting for instructions on every small issue.
• Success meansRooms are ready on time.
• Guest complaints are handled quickly.
• Staff know their work clearly.
• Maintenance problems do not get forgotten.
• Cash and inventory remain accountable.
• The property runs smoothly without the owner needing to be present all day.
• Guest Experience BonusGuest rating and cleanliness rating both at least 4.7/5 → ₹8,000
• Both at least 4.5/5 → ₹4,000
• Below that → no bonus

Use verified-stay feedback and calculate over enough guests that one unfair review does not distort the month.