Front Office Executive

Hotel Front Office Executive / Receptionist ( F& B Not Provided)

Hotel Kwality, Paharganj, New Delhi

Salary: ₹17,000–₹18,000 fixed in hand per month

Additional incentive: Up to ₹3,000 per month after successful completion of a probation period

About the Role

We are looking for a responsible, presentable and guest-friendly Front Office Executive to manage daily reception and front-office operations.

Key Responsibilities

• Handle guest check-in and check-out

• Welcome guests and respond to enquiries professionally

• Manage room bookings, reservations and room allocation

• Handle telephone calls and online booking enquiries

• Prepare bills, receive payments and maintain basic records

• Operate the hotel PMS and perform basic computer work

• Respond to guest requests and resolve routine complaints

• Coordinate with housekeeping and maintenance teams

• Maintain accurate handover notes and reception records

• Monitor online reservations and update room availability

• Maintain cleanliness, discipline and professional presentation at reception

Requirements

• Good spoken English is essential

• Basic computer, email and internet knowledge required

• Friendly, presentable and confident personality

• Honest, punctual and responsible approach to work

• Graduate preferred; 12th-pass candidates may also be considered

• Freshers and experienced candidates may apply

• Hotel PMS experience is helpful but not essential; training will be provided

• Maximum age: 35 years

• Immediate joiners preferred

Shift Details

• Male candidates: Rotational shifts — 8:00 AM–6:00 PM and 6:00 PM–8:00 AM

• Female candidates: Fixed morning shift — 8:00 AM–6:00 PM

What We Offer

• Fixed in-hand salary of ₹17,000–₹18,000

• Performance incentive of up to ₹3,000 after probation

• PMS and hotel-operations training

• Stable full-time permanent employment

• Clean, Professional Reception area

• Supportive family-managed workplace

• Opportunity to learn and grow in hotel operations

TO APPLY : SEND YOUR CV TO Whatsapp - 9999634393 with a voice recording of your introduction in English. Shortlisted Candidates will be sent the Interview Date and Time.