Field Service Technician

Service Engineer – Heat Pump & Water Heating Systems

Job Type: Full-Time | Field-Based

Experience: 3–6 Years

Locations: Delhi-NCR / Chandigarh-Tricity

About the RoleWe are looking for an experienced Service Engineer / Service Technician with strong hands-on experience in Heat Pump systems. The candidate will be responsible for installation, commissioning, troubleshooting, repair and servicing of Heat Pump Water Heaters and related water heating systems.

This is a hands-on field service role, not a desk-based support position.

• Key ResponsibilitiesInstall, commission and service Heat Pump Water Heaters at customer/dealer sites.
• Diagnose and resolve technical complaints independently.
• Handle issues related to compressor, sensors, controller, wiring, water flow and heating performance.
• Perform refrigerant/gas charging and replacement, leak testing, vacuuming and pressure testing.
• Visit customer/dealer sites for breakdowns and service complaints.
• Provide technical support to dealers and guide them over phone/video whenever possible.
• Conduct installation quality checks and ensure proper machine functioning.
• Maintain service reports and records of recurring technical issues.
• Train dealer technicians/customers on basic operation and troubleshooting when required.
• Travel within the assigned territory and to outstation sites whenever required.
• Required Skills & Experience3–6 years of hands-on experience in Heat Pumps / Heat Pump Water Heaters is preferred.
• Candidates from HVAC / RAC / Refrigeration / Water Heating service backgrounds may also apply if they have strong hands-on troubleshooting experience.
• Must have personally performed gas/refrigerant charging and replacement.
• Good knowledge of refrigeration systems, compressors, pressure testing, vacuuming and leak detection.
• Strong troubleshooting and diagnostic skills.
• Good communication and customer/dealer handling skills.
• Comfortable with extensive field work and travel.
• ITI / Diploma in Mechanical, Electrical, RAC or related technical field preferred.
• Valid driving licence and willingness to travel are preferred.

ImportantPure AC installation/fitting profiles, freelancers and candidates without hands-on troubleshooting/gas charging experience will not be considered.

Apply Now if you have strong hands-on Heat Pump / Water Heating / HVAC-RAC service experience and are looking for a full-time field service opportunity.