Female Telecaller – Student Support Executive (EdTech)
Ybi Foundation
Female Telecaller – Student Support Executive (EdTech)
Ybi Foundation
Subhash Nagar, Delhi-NCR
₹15,000 - ₹25,000 monthly*
Fixed
₹15000 - ₹20000
Average Incentives*
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
37 applicants
Benefits include: Health Insurance
Job Description
Key Responsibilities:
- Call enrolled students and provide onboarding support.
- Guide students regarding courses, internships, live classes, and placement programs.
- Handle inbound and outbound student calls.
- Resolve student queries through phone, WhatsApp, and email.
- Follow up with inactive students to improve engagement.
- Maintain daily call records and update CRM.
- Coordinate with trainers and internal teams.
- Share class schedules, reminders, certificates, and important announcements.
- Collect student feedback after sessions.
- Maintain high student satisfaction
Job role
Work location
Ybi Foundation 5B/16 3rd Floor Above Kasturi Jewelers Near Gate No 1 Subhash Nagar Metro Station Tilak Nagar, New Delhi 110018 Subhash Nagar, Delhi-NCR
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Verbal communication, Written communication, Communication, Customer inquiries, Student Enrollments, Student Support, Customer Query Resolution
English level
Basic English
Regional language
Fluent in speaking Hindi
Degree/ Specialisation
Any Bachelor
Age limit
20 - 30 years
Gender
Female
About company
Name
Ybi Foundation
Address
Ybi Foundation 5B/16 3rd Floor Above Kasturi Jewelers Near Gate No 1 Subhash Nagar Metro Station Tilak Nagar, New Delhi 110018 Subhash Nagar, Delhi-NCR
Job posted by Ybi Foundation
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