Career Counsellor

About Dynixa

Dynixa is a professional upskilling platform focused on helping students and working professionals build job-ready skills in areas such as Data Engineering, Data Analytics, Cloud and related technologies.

Our programs combine live instructor-led learning, hands-on labs, industry-oriented projects, mentorship and career support.

We are looking for a motivated Career Counsellor – Inside Sales who can understand prospective learners' career goals, guide them about the right Dynixa program and convert qualified leads into enrollments.

Key Responsibilities

• Contact prospective learners using leads provided by Dynixa.
• Connect with leads through phone calls and WhatsApp.
• Understand the learner's current profile, experience, career goals and upskilling requirements.
• Counsel students and working professionals about Dynixa's programs.
• Clearly explain program curriculum, duration, live classes, projects, mentorship, career support, fees and payment options.
• Build trust with prospective learners through professional and consultative conversations.
• Conduct regular follow-ups with interested prospects.
• Handle common objections related to fees, time commitment, course value, career transition and program suitability.
• Guide interested candidates through the registration and enrollment process.
• Work towards monthly enrollment and revenue targets.
• Maintain accurate records of all calls and follow-ups in the lead tracking sheet provided by Dynixa.
• Update lead status, call comments, follow-up date and next action after every meaningful interaction.
• Ensure that no interested or scheduled follow-up lead is missed.
• Share daily/weekly sales and follow-up updates with the management team.
• Provide feedback about common learner questions, objections and market requirements.

What We Are Looking For

• Minimum 1 year of experience in Inside Sales, EdTech Sales, Career Counselling, Academic Counselling, Admissions, Telesales or a similar customer-facing sales role.
• Good communication skills in English and Hindi.
• Strong counselling and interpersonal skills.
• Ability to understand a learner's requirements before recommending a program.
• Strong follow-up and sales-closing skills.
• Comfortable working with monthly enrollment/revenue targets.
• Ability to handle sales objections professionally.
• Comfortable using Excel/Google Sheets for lead tracking.
• Comfortable communicating through phone calls, WhatsApp and online meetings.
• Basic understanding of technology careers is preferred but not mandatory.
• Self-motivated and disciplined enough to work effectively from home.

Preferred Skills

• B2C Sales
• Inside Sales
• Career Counselling
• Academic / Education Counselling
• EdTech Sales
• Lead Conversion
• Telesales
• Sales Closing
• Negotiation
• Customer Handling
• Follow-up Management
• MS Excel / Google Sheets

Compensation

Fixed Salary: ₹20,000 – ₹25,000 per month

Performance Incentives: Additional monthly incentives based on successful enrollments and revenue achieved.

High-performing counsellors can earn higher incentives by exceeding their monthly targets.

Work Arrangement

This is a Work From Home position.

Dynixa will provide prospective customer leads to the counsellor. The counsellor will be responsible for contacting the assigned leads, performing follow-ups and maintaining accurate lead status in the provided tracking sheet.

The role requires regular availability during agreed working hours for calls, follow-ups and team coordination.

Performance Evaluation

Performance will primarily be measured on:

• Number of leads contacted
• Quality and consistency of follow-ups
• Counselling quality
• Lead-to-registration conversion
• Successful enrollments
• Revenue generated
• Accuracy of lead tracking
• Follow-up discipline
• Professional communication

Who Should Apply?

This role is suitable for someone who enjoys speaking with people, understands their career requirements and can confidently guide them toward the right learning program.

We are looking for a consultative counsellor rather than an aggressive salesperson. The goal is to recommend a Dynixa program when it genuinely fits the learner's career objectives while consistently working towards enrollment targets.

Join Dynixa and help professionals take the next step in their data and technology careers.