Business Development Executive (BDE)

Delhi Crest Enterprise is looking for a motivated, target-driven, and result-oriented Business Development Executive to join our team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, ensuring timely payment collections, and providing excellent customer support.

Key Responsibilities

• Business Development: Generate new business opportunities through calls, emails, WhatsApp, social media, and other communication channels.
• Lead Generation: Identify, approach, and develop relationships with potential customers, corporate clients, and institutional clients.
• Sales & Product Presentation: Effectively present and promote the company’s products and services to prospective clients.
• Client Relationship Management: Build and maintain strong, long-term relationships with existing and prospective customers.
• Payment Follow-ups: Regularly follow up with clients regarding pending invoices, outstanding payments, and overdue accounts.
• Payment Collection: Ensure timely collection of outstanding payments while maintaining professional communication with clients.
• Collection Reporting: Maintain accurate records of payment collections, outstanding balances, and follow-up activities.
• Customer Support: Respond to customer queries, resolve issues, and provide effective after-sales support.
• CRM & Documentation: Maintain updated customer information, sales records, and collection details in the CRM system.
• Reporting & Target Achievement: Prepare daily activity reports and achieve assigned sales and collection targets within established timelines.

Required Skills & Competencies

• Strong negotiation, persuasion, and customer-handling abilities.
• Excellent verbal and written communication skills.
• Good knowledge of MS Office, email communication, and internet-based tools.
• Familiarity with CRM software and sales reporting systems.
• Ability to manage client relationships and handle payment follow-ups professionally.
• Strong organizational, time-management, and problem-solving skills.
• Ability to work independently, meet deadlines, and perform effectively under sales and collection targets.

Educational Qualification

• Graduate in any discipline.
• Candidates with qualifications in Business Administration, Marketing, Commerce, or related fields will be preferred.

Experience Required

• Minimum 2 years of relevant experience in Sales, Business Development, Customer Support, or Collection Management.
• Candidates with experience in client acquisition, account management, and payment recovery will be preferred.

Preferred Industry Experience

• Prior experience in patent services, book publishing, journal publishing, or editorial membership management will be considered an added advantage.
• Candidates with experience in academic publishing, scholarly journals, intellectual property services, or institutional client management will be preferred.

Join Edwin Incorporation and contribute to our business growth through effective sales, strong customer relationships, and efficient collection management.