Account Manager

Key Responsibilities:-

• Serve as the primary point of contact for assigned client accounts.
• Build and maintain strong relationships with existing clients.
• Understand client requirements and coordinate with internal teams for timely service delivery.
• Handle client queries, concerns, and escalations professionally.
• Monitor account performance and ensure customer satisfaction.
• Identify opportunities for upselling and cross-selling company products/services.
• Prepare account reports, business reviews, and performance updates.
• Follow up on renewals, contracts, and payment collections.
• Achieve assigned revenue and retention targets.
• Maintain accurate client records in CRM systems.

Required Skills:-

• Excellent communication and interpersonal skills.
• Strong client relationship management abilities.
• Negotiation and problem-solving skills.
• Ability to manage multiple accounts simultaneously.
• Good knowledge of MS Office and CRM tools.
• Strong organizational and time-management skills.

Qualification:-

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 2–5 years of experience in Account Management, Client Servicing, Sales, or Customer Relationship Management.
• Experience in Banking, NBFC, Insurance, or Financial Services is an added advantage.

Salary & Benefits:-

• Competitive Salary
• Professional Development Opportunities
• Career Growth Prospects
• Employee Benefits as per Company Policy