Entry Level Customer Support Associate

Key Responsibilities:

• Handle inbound and outbound calls from customers
• Respond to customer inquiries with clarity and professionalism
• Resolve issues and provide quick, effective solutions
• Maintain accurate records of conversations and feedback
• Ensure high levels of customer satisfaction
• Collaborate with internal teams for escalated queries

Requirements:

• Fluent in Hindi and English (spoken and written)
• Strong communication & active listening skills
• Basic computer knowledge (typing, navigation, email)
• Positive attitude & ability to stay calm under pressure
• Willingness to work on-site and learn new skills
• Freshers welcome - full training provided
• Previous experience in a customer-facing role is a bonus

Location: On-site, Coimbatore

Education: Any Degree

Experience: Freshers & Experienced Candidates

Join Immediately!

Job Types: Full-time, Permanent, Fresher

Benefits:

• Flexible schedule
• Paid sick time
• Provident Fund

Language:

• Hindi
• English
• Kannada
• Telugu

Work Location: In person