Service Operations Assistant

Johnson Controls Ltd

Chennai

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Service Operation Assistance

Summary:

The Service Operations Assistant supports the day-to-day operational activities to ensure efficient service delivery. This role involves coordination, administrative support, process tracking, and assisting in improving service quality and customer satisfaction.

Key Responsibilities:

  • Monitor and track service requests/tickets

  • Coordinate with internal teams for timely resolution

  • Maintain records and prepare reports

  • Handle basic customer/stakeholder queries

  • Support process improvements

Requirements:

  • Graduate with 2–5 years experience

  • Good communication and organizational skills

  • Basic MS Office knowledge

Experience Level

Mid Level

Job role

Work location

IND Chennai, India

Department

Operations

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Johnson Controls Ltd

Job posted by Johnson Controls Ltd

Apply on company website