Senior Support Executive
Yennes InfotechFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Field Job
Full Time
Min. 3 years
Basic EnglishJob highlights
7 applicants
Benefits include: PF, Petrol Allowance, Health Insurance, ESI (ESIC)
Job Description
Job Responsibilities:
- Handle Customers issues at various locations in and around Chennai on technical queries and other issues on Tally prime and other products and give them the right solutions.
- Accountability to procure AMC for licenses sold as well as to Promote and procure Customized orders. This requires system study and documentation and understanding of the client’s business process.
- Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
- Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
- Train the user on Tally prime and give quality knowledge on the features and uses.
- Update in the suite CRM and report on all the calls/ work done.
Job Specification:
- Looking only for Commerce Graduates
- Minimum 2 Years - 4 Years of Experience
- Must have knowledge as well as Experience in Tally Prime
- Preferred Male candidates only
- Must have a vehicle (2 Wheeler) willing to travel locally.
Only local residents are eligible to apply for their preferred location.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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No work-related deposit needs to be made during your employment with the company.
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