Sales Executive

Job Description – Sales Executive 

Company: GoGizmo 

Department: Retail Sales 

Designation: Sales Executive – Mobiles, TVs & Accessories 

Job Summary 

We are looking for a customer-focused and target-driven Sales Executive to join GoGizmo. The candidate will be responsible for selling mobile phones, televisions, and accessories, delivering an excellent customer experience, achieving sales targets, and ensuring effective product demonstrations and store operations. 

Key Responsibilities 

1. Customer Engagement: Welcome customers, understand their requirements, and recommend suitable mobile phones, televisions, and accessories based on their needs and budget. 
2. Product Demonstration: Demonstrate product features, specifications, benefits, and usage of smartphones, smart TVs, and accessories to help customers make informed purchasing decisions. 
3. Sales Target Achievement: Achieve daily, weekly, and monthly sales targets across mobiles, TVs, and accessories while maximizing revenue and conversion rates. 
4. Accessories Upselling: Promote complementary products such as mobile cases, screen guards, chargers, cables, earbuds, headphones, speakers, remotes, and other relevant accessories to increase the average bill value. 
5. Product Knowledge: Maintain up-to-date knowledge of product specifications, brands, pricing, offers, exchange schemes, EMI options, and competitor products. 
6. Billing and Sales Support: Coordinate with the billing team to ensure accurate billing, communicate applicable offers, and support customers with exchange and finance processes. 
7. Visual Merchandising: Ensure mobiles, televisions, and accessories are displayed neatly, price tags are accurate, and demo units are clean and operational. 
8. Inventory Management: Monitor product availability, coordinate with the Store Manager regarding stock requirements, and report damaged, missing, or slow-moving products. 
9. Customer Relationship Management: Build positive customer relationships, address queries professionally, and support after-sales coordination to ensure customer satisfaction. 
10. Store Operations and Reporting: Follow store policies, maintain sales records, track individual performance, and participate in promotional activities and product launches. 

Required Skills and Qualifications 

• 12th pass or graduate; candidates with relevant retail sales experience are preferred. 
• 1–3 years of experience in retail sales, preferably in mobiles, consumer electronics, televisions, or accessories. 
• Strong communication, interpersonal, and customer-handling skills. 
• Good understanding of smartphones, television features, and electronic accessories, or the ability to learn quickly. 
• Demonstrated ability to achieve sales targets and upsell complementary products. 
• Customer-focused attitude, persuasive selling skills, and a willingness to learn. 
• Basic knowledge of billing systems, POS operations, and retail processes is an advantage.