Sales Executive

Job Description

Sales & Customer Engagement:

• Visit assigned retail customers (approx. 300 retailers) as per a weekly schedule (Monday to Saturday) to promote and market our range of products, including PVC Pipes & Fittings, Electrical Pipes & Fittings, UPVC Pipe & Fittings, CPVC Pipe & Fittings, Water Tanks, Garden Hose, and related items.
• Build and maintain strong relationships with existing retailers, identifying their needs and providing tailored product recommendations.
• Acquire orders from retailers, ensuring accuracy in quantity, product specifications, and delivery timelines.
• Collect payments from retail customers as per company policy, maintaining proper receipts and payment records.
• Proactively identify and onboard new retail customers to expand the company’s market reach.
• Address customer inquiries and provide product information, pricing, and after-sales support.

Order Coordination:

• Liaise with the Dispatch/Order Processing team to ensure customer orders are processed promptly and accurately.
• Provide daily/weekly updates to management on sales performance, order status, and payment collections.
• Coordinate with logistics and delivery staff to schedule timely fulfillment of customer orders.

Market Intelligence & Reporting:

• Monitor competitor activities and gather market feedback to assist in business strategy and product positioning.
• Report customer feedback, complaints, or quality concerns to the relevant teams for prompt resolution.
• Maintain a comprehensive database of customers, contact information, order history, and outstanding payments.

Additional Responsibilities:

• Collaborate with the inventory and procurement teams to forecast product demand based on market trends and sales data.
• Participate in periodic sales meetings and training sessions to stay updated on product features and sales techniques.
• Ensure adherence to all company policies regarding sales, pricing, and collections.

Requirements:

• Prior experience in sales, preferably in the wholesale or building materials sector (PVC/UPVC/CPVC & related products is an advantage).
• Strong interpersonal and communication skills for effective engagement with retailers.
• Familiarity with basic sales reporting, order management, and collection processes.
• Self-motivated, reliable, and able to work independently in a field-based role.
• Ability to plan daily/weekly travel routes efficiently and manage time to meet targets.
• Willingness to travel daily within the assigned area (Monday to Saturday).
• Basic proficiency in using smartphones, sales apps, or CRM systems (preferred).

Interested candidates may send their updated resume!