Sales Executive

Sales Man / Woman - JD

Job Title: Sales man / woman

Location: Mambakkam – Chengalpattu

Department: Sales & Customer Service

Reports To: Store Manager

Job Summary:

This is a full-time on-site role for a Sales person for a Leading Garment Brand Jockey located in the Mambakkam Chengalpattu Area. The Sales man/woman is responsible for assisting customers, driving sales, and ensuring an excellent shopping experience. This role involves product knowledge, effective communication, and a customer-centric approach to achieve sales targets while maintaining store presentation standards.

Key Responsibilities:

Customer Service & Sales:

• Greet customers and assist them in finding products that meet their needs.
• Provide detailed product information and recommendations.
• Actively engage in upselling and cross-selling to maximize sales.
• Handle customer inquiries and resolve complaints in a professional manner.
• Process transactions accurately using the POS system.

Store Operations & Merchandising:

• Ensure shelves are stocked, organized, and properly labelled.
• Maintain store cleanliness and adhere to visual merchandising guidelines.
• Monitor stock levels and report inventory needs to the Store Manager.
• Assist in receiving and organizing new shipments.

Sales Performance & Reporting:

• Meet or exceed individual and team sales targets.
• Keep track of sales performance and suggest improvements.
• Provide feedback on customer preferences and market trends.

Key Requirements:

• High school diploma or equivalent; a degree in Sales, Marketing, or a related field is a plus.
• Minimum 1 years of experience in retail sales or customer service.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple customers effectively.
• Basic knowledge of POS systems and sales reporting tools.
• Willingness to work flexible hours, including weekends and holidays.

Key Competencies:

• Customer Focus
• Persuasion & Negotiation Skills
• Product Knowledge
• Sales & Target Orientation
• Team Collaboration
• Problem-Solving Abilities