Sales Coordinator

Job Title: Sales Coordinator

Job Summary:

We are seeking a detail-oriented and organized Sales Coordinator to support our sales team in achieving business goals. The Sales Coordinator will be responsible for managing sales-related administrative tasks, coordinating with customers and internal departments, processing orders, preparing reports, and ensuring smooth sales operations.

Key Responsibilities:

• Support the sales team with administrative and operational activities.
• Process customer orders, quotations, and sales documentation accurately.
• Coordinate with customers regarding order status, delivery schedules, and product information.
• Maintain and update customer records, sales databases, and CRM systems.
• Prepare sales reports, forecasts, and performance summaries.
• Track sales targets and assist in monitoring team performance.
• Coordinate with logistics, finance, and customer service departments to ensure timely order fulfillment.
• Respond to customer inquiries and resolve issues in a professional manner.
• Schedule meetings, appointments, and follow-up activities for the sales team.
• Assist in preparing presentations, proposals, and tender documents.
• Ensure all sales documentation complies with company policies and procedures.

Required Skills and Qualifications:

• Master's degree in Business Administration, Marketing, Commerce, or a related field.
• Proven experience in sales coordination, sales support, customer service, or administrative roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
• Experience with CRM software is an advantage.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively in a team environment.
• Good problem-solving and time-management skills.

Preferred Qualifications:

• 1–3 years of experience in a sales support or coordination role.
• Knowledge of sales processes, order management, and reporting.
• Experience working with ERP or CRM systems.

Key Competencies:

• Customer Focus
• Communication Skills
• Team Collaboration
• Analytical Thinking
• Problem Solving
• Time Management
• Attention to Detail
• Adaptability