Personal Banker-Inbound_BRANCH BANKING_0466_8548_1100979
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Personal Banker-Inbound_BRANCH BANKING_0466_8548_1100979
Personal Banker - Inbound (Branch Banking Service) | Kotak Mahindra Bank
Role Purpose
The Personal Banker - Inbound is responsible for handling branch-based customer service, cash and non-cash transactions, account servicing, and cross-selling banking products while ensuring a superior customer experience and operational accuracy.
Key Responsibilities
Customer Service
- Act as the first point of contact for walk-in customers.
- Resolve customer queries related to accounts, deposits, payments, and banking services.
- Deliver a seamless and high-quality customer experience.
Transaction Processing
- Handle cash and non-cash transactions accurately and efficiently.
- Process:
- Cash deposits & withdrawals
- Demand Drafts (DD)
- Cheque transactions
- Account servicing requests
- Maintain operational accuracy and TAT adherence.
Sales & Cross-Selling
- Identify customer needs and recommend suitable banking products.
- Cross-sell:
- Savings Accounts
- Fixed Deposits
- Insurance Products
- Debit/Credit Cards
- Other retail banking products
Operations & Compliance
- Ensure process compliance and regulatory adherence.
- Maintain proper documentation and transaction records.
- Follow KYC, AML, and bank operational guidelines.
Required Skills
- Customer Service Orientation
- Cash Handling
- Banking Operations
- Communication Skills
- Attention to Detail
- Relationship Management
- Sales & Cross-Selling
- Problem Solving
Job role
Job requirements
About company
Similar jobs you can apply for
Business OperationsTeam Member
Taco Bell - Burman HospitalityWork from OfficeFull TimeAny experience
Basic EnglishTeam Member
Taco Bell - Burman HospitalityWork from OfficeFull TimeAny experienceNo English Required
Telecalling Executive
L K AssociatesWork from OfficeFull TimeAny experienceNo English Required
Accountant
C.R.PolymerssWork from OfficeFull TimeAny experienceBasic English
Manager Operations
Tata CromaWork from OfficeFull TimeMin. 10 yearsGood (Intermediate / Advanced) English
Talent Acquisition Specialist
UdaanWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!