Linux Operations Engineer (Level 2/Level 3)

Operations - Linux (L2/L3)

Responsibilities

Linux Infrastructure Management:

Assist in managing and maintaining Linux infrastructure.

Linux Server Administration:

Support the administration of Linux servers, ensuring availability, performance, and security.

System Monitoring and Maintenance:

Monitor system performance and availability, performing regular maintenance tasks to ensure optimal operation of Linux environments.

Incident and Service Request Support:

Provide support for Linux-related incidents and service requests, escalating issues as needed for timely resolution.

Documentation and Reporting:

Maintain accurate documentation of system configurations, operational procedures, and troubleshooting steps.Generate reports on system performance and health metrics.

Security Compliance and Best Practices:

Implement and adhere to security policies, procedures, and best practices for Linux environments, ensuring compliance with industry standards and regulatory requirements.

Cross-Functional Coordination:

Work collaboratively with network engineers, system administrators, and other IT teams to ensure integrated and efficient operations of Linux systems.

Change Management in Linux Environments:

Assist in managing changes to Linux environments through rigorous testing, coordination, and documentation to minimize risks and disruptions.

Digital mindset:

Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness.

Key Stakeholders - Internal:

DC Operations team

Managed Services team

Chief Info Security Officer

Network Ops team

Key Stakeholders - External:

Client

Partners (service, IT infra & OEM suppliers)

Qualifications

Education:

Bachelor or master degree in computer science or computer engineering or information technology or information systems.

Preferred Certification(s):

RedHat Certified System Administrator (RHCSA) / CCNA / VCP

Experience:

1-6 8-12 yrs years of hands-on experience in supporting Linux systems within a data center or IT infrastructure environment. Understanding of Linux operating systems (RedHat, CentOS, Ubuntu, etc.) & knowledge of scripting language (Bash, PowerShell) for automation & task execution. Familiarity with ITIL or other IT service management frameworks.