Inside Sales Specialist

Key Responsibilities

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Reach out to prospective customers through calls, emails, and WhatsApp to explain our programs and services.

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Identify customer needs and recommend the right solutions to help them begin their health transformation journey.

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Manage and update leads, interactions, and progress in CRM tools accurately.

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Follow up with potential leads to drive conversion and ensure smooth onboarding.

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Build and maintain strong relationships with customers to enhance trust and retention.

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Handle customer concerns and queries with empathy and professionalism.

Required Skills & Competencies

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Excellent verbal and written communication skills in English and Hindi (additional any south regional languages preferred).

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Confident, proactive, and customer-focused mindset.

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Strong persuasive and negotiation abilities.

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Basic knowledge of MS Office and CRM tools.

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A positive attitude with the willingness to learn and grow in a high-performance environment.