Field Service Technician

Job Description – Field Service Technician

Position: Field Service Technician

Location: Chennai

Experience: 0–3 Years

Qualification: ITI / Diploma in Mechanical, Electrical, Electronics, or related field

Job Summary

We are looking for a Field Service Technician to install, maintain, troubleshoot, and repair equipment at customer locations.

The candidate should be willing to travel and provide prompt technical support while ensuring customer satisfaction.

Roles & Responsibilities

Install, test, and commission equipment at customer sites.

• Perform preventive and breakdown maintenance activities.
• Diagnose and troubleshoot mechanical and electrical issues.
• Attend service calls and resolve customer complaints efficiently.
• Conduct routine inspections and ensure proper functioning of equipment.
• Prepare service reports and maintain maintenance records.
• Coordinate with customers and internal teams regarding service requirements.
• Ensure timely completion of assigned service tasks.
• Follow safety procedures and company standards during field operations.
• Provide technical support and basic user training to customers.

Required Skills

• Preventive & Breakdown Maintenance
• Troubleshooting & Fault Diagnosis
• Electrical & Mechanical Maintenance
• Equipment Installation & Commissioning
• Customer Service & Technical Support
• Service Reporting
• Communication Skills
• Problem-Solving Skills

Mandatory Requirements

• Own two-wheeler is mandatory.
• Valid driving license is mandatory.
• Willingness to travel for field service activities.

Benefits

• Travel Allowance / Fuel Reimbursement
• PF & ESI Benefits