Customer Support Executive: WebChat

We are looking for immediate joiners, who is ready to work from Office.

Process: Web chat into Telecom Domain

Role: Customer Support

Shift: 7 AM-12 AM window in which the candidate will do any 9 hours of work

(Rotational Shift)Location: Ambit IT Park, Ambattur Chennai

Qualification: Graduate

Experience: Min 1 yr in any BPO (Mandatory)

Salary: 21 CTC and 17 TH

Roles and Responsibilities:

Handle customer queries via email, chat, and web chat platforms.

Provide timely and effective solutions to customers' issues.

English Chat support.

Desired Candidate Profile:

1-2 years of experience in non-voice processes such as email support or chat processing.

Good communication skills in English (Oral & written)

Should have basic knowledge about telecom process.

Should have typing skills.

Should have knowledge to draft an email.