Customer Support Executive

Responsibilities

• Handle customer queries through phone, email, or chat.
• Resolve customer issues in a timely and professional manner.
• Update and maintain customer information in the CRM system.
• Follow up with customers to ensure their issues are resolved.
• Work with internal teams to provide quick solutions.

Requirements

• Minimum 1 year of customer support experience.
• Basic computer knowledge and MS Office skills.
• Basic knowledge of CRM software
• Good communication and problem-solving skills.
• Positive attitude and customer-focused approach.