Customer Relations Specialist

Loyal Insurance Services

Madipakkam, Chennai

₹12,000 - ₹21,000 monthly*

Fixed

12000 - ₹18000

Average Incentives*

3,000

Earning Potential

21,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

9 applicants

Benefits include: Mobile Allowance, Laptop

Job Description

Share car insurance renewal quotations with customers via phone, WhatsApp, and email.

Contact customers to explain insurance quotes, coverage, add-on benefits, and policy features.

Follow up regularly with customers to convert enquiries into successful policy renewals.

Build and maintain strong customer relationships by providing timely assistance and resolving basic queries.

Update customer interactions, follow-up status, and policy closure details accurately in the CRM/Excel database.

Coordinate with the internal team to ensure timely policy issuance and customer support.

Job role

Work location

PLOT NO 442 AND 443 , VJ CASTLE , F1 , SRINIVASA NAGAR MAIN ROAD , MADIPAKKAM Madipakkam, Chennai

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Basic Computer, Lead conversion

English level

Basic English

Regional language

Fluent in speaking Tamil

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Loyal Insurance Services

Address

PLOT NO 442 AND 443 , VJ CASTLE , F1 , SRINIVASA NAGAR MAIN ROAD , MADIPAKKAM Madipakkam, Chennai

Job posted by Loyal Insurance Services

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