Customer Care Executive
Metasparq India Private Limited
Customer Care Executive
Metasparq India Private Limited
Lakshmipuram, Chennai
₹16,000 - ₹22,000 monthly*
Fixed
₹16000 - ₹20000
Average Incentives*
₹2,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
22 applicants
Benefits include: Annual Bonus, PF, ESI (ESIC)
Job Description
Responsibilities:
- Understand customer travel needs and book flights at the best prices.
- Generate sales and issue tickets.
- Use booking systems efficiently.
- Follow up with customers proactively.
- Process payments and handle sensitive information securely.
- Provide travel advice, including visa and passport information.
- Issue e-tickets and keep clients updated on any changes.
- Address customer complaints and resolve issues.
- Manage email communication and follow-ups.
Requirements:
- Night shift availability
- Work from Office
- Excellent communication skills
- Multi-language skills
- Strong customer service skills
- Organized and able to generate new sales leads
- Ability to work independently and with a flexible schedule, including evenings and weekends
Preferred Qualifications:
- Fresher, 1 year or 2 years of experience in US/UK-based customer support. US Voice process.
- Team player with adaptability.
- English proficiency plus one Indian language (Telugu, Tamil, Hindi, or other regional language)
Job role
Work location
Metasparq India Pvt Ltd, Vivekananda Nagar, Kolathur, Chennai, Tamil Nadu, India
Department
Restaurant / Hospitality / Tourism
Role / Category
Tourism Services
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Metasparq India Private Limited
Address
Metasparq India Pvt Ltd, Vivekananda Nagar, Kolathur, Chennai, Tamil Nadu, India
Job posted by Metasparq India Private Limited
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