CRM Manager
Green India Constructions and LayoutFixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Job Description
- Key Responsibilities:
- Manage the complete post-sales process from booking to property handover.
- Maintain accurate customer records, documents, and CRM updates.
- Coordinate with customers regarding payment schedules, agreements, registration, and possession.
- Follow up on pending payments and required customer documents.
- Coordinate with Sales, Accounts, Legal, Documentation, Construction, and Registration teams.
- Keep customers updated on project progress, payment status, and important timelines.
- Schedule and coordinate property visits, registration, and handover.
- Handle customer queries, complaints, and service requests professionally.
- Track and close customer issues within the agreed timeline.
- Maintain proper records of booking, cancellation, registration, handover, and after-sales activities.
- Prepare regular CRM reports and MIS reports for management.
- Ensure a smooth and positive customer experience throughout the post-sales journey.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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