Collections Executive
Krazybee Services Limited
Collections Executive
Krazybee Services Limited
Royapettah, Chennai
₹20,000 - ₹30,000 monthly*
Fixed
₹20000 - ₹25000
Average Incentives*
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
21 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
- Handle outbound and inbound collection calls for overdue Personal Loan accounts
- Follow up with customers for pending EMI payments and ensure timely collections
- Negotiate repayment plans and resolve customer payment issues professionally
- Maintain accurate records of customer interactions and payment commitments in CRM tools
- Coordinate with field collection teams and backend operations for account resolution
- Ensure adherence to collection processes, compliance policies, and quality standards
- Address customer queries, escalations, and disputes with empathy and professionalism
- Achieve daily, weekly, and monthly collection targets
Job role
Work location
KRD Gee Gee Crystal, Doctor Radha Krishnan Salai, Jagadambal Colony, Sripuram, Durgapuram, Mylapore, Chennai, Tamil Nadu, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Domestic BPO, Collection process, Voice Process
English level
Basic English
Gender
Any gender
About company
Name
Krazybee Services Limited
Address
KRD Gee Gee Crystal, Doctor Radha Krishnan Salai, Jagadambal Colony, Sripuram, Durgapuram, Mylapore, Chennai, Tamil Nadu, India
Job posted by Krazybee Services Limited
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