Customer Service Associate

NTT DATA Global Delivery Services Ltd

Chennai

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Business Support Associate

We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in addressing queries, concerns, and service issues by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customers via calls/emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position, you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Call/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position, you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.

Experience Level

Mid Level

Job role

Work location

Chennai, TN, IN

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

NTT DATA Global Delivery Services Ltd

Job posted by NTT DATA Global Delivery Services Ltd

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