Business Associate

JOB DESCRIPTION:

1. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.

2. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up

3. should have excellent customer service, interpersonal, and communication skills

4. Should also have a strong understanding of automotive technology and of the automotive industry.

5. Proficiency with industry-specific software.

6. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.

7. Managing and overseeing the dealership's workflow and schedule

8. Liaising with service technicians about parts ordering and ensuring parts are available when needed.

9. Displays extensive knowledge about products and services

10. Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction Skills Required:

11. Achieve growth and hit sales targets by successfully managing the sales team

12. Being able to work in a team. 13. Excellent communication and writing skills.

14. Ability to remain calm under pressure. 15. Friendly and tactful personality.

16. Good timekeeping.

17. Open minded attitude.

18. Being able to handle complaints and difficult situations.

19.Four wheeler driving is mandatory