Application Support Engineer
Quality Kiosk Software Llp
Apply on company website
Application Support Engineer
Quality Kiosk Software Llp
Chennai
Not disclosed
Job Details
Job Description
Application Support Engineer
Skill
AppDynamicsJob Description
Monitoring of application performance dashboards. • Monitoring APM alerts. • Manage and update tickets in ticketing tool. • Escalate tickets to relevant stakeholders as per the escalation matrix. • Handle critical issues with priority and improve mean time to identify(MTTI) • Follow up with various support team till closure of issue. • Keep the escalation matrix updatedJob role
Work location
Chennai
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Quality Kiosk Software Llp
Job posted by Quality Kiosk Software Llp
Apply on company website