Application Support Engineer

Quality Kiosk Software Llp

Chennai

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Application Support Engineer

Skill

AppDynamics

Job Description

Monitoring of application performance dashboards. • Monitoring APM alerts. • Manage and update tickets in ticketing tool. • Escalate tickets to relevant stakeholders as per the escalation matrix. • Handle critical issues with priority and improve mean time to identify(MTTI) • Follow up with various support team till closure of issue. • Keep the escalation matrix updated

Job role

Work location

Chennai

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Quality Kiosk Software Llp

Job posted by Quality Kiosk Software Llp

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