Inside Sales Executive- Education Academy

Job Title: Inside Sales Executive

Department: Sales / Admissions

Industry: Education / EdTech / Training Academy

Experience: 1–3 years in inside sales, telecalling, counselling, or admissions

Location: [Location]

Employment Type: Full-time

Reports To: Sales Manager / Admissions Manager

We are looking for an energetic and target-oriented Inside Sales Executive to join our Education Academy. The candidate will be responsible for connecting with prospective students/parents, understanding their learning and career requirements, explaining relevant courses, handling queries, following up with leads, and converting qualified prospects into enrollments.

• Key ResponsibilitiesContact prospective students/parents through phone calls, WhatsApp, email, and other channels.
• Understand customer requirements and recommend suitable courses/programs.
• Explain course structure, benefits, fees, schedules, certifications, and career opportunities.
• Follow up consistently with leads generated through digital campaigns, website inquiries, referrals, and other sources.
• Maintain accurate lead and follow-up records in CRM.
• Achieve daily, weekly, and monthly enrollment/sales targets.
• Handle objections and resolve prospective students' queries professionally.
• Schedule counselling sessions, demos, webinars, or campus/academy visits where applicable.
• Coordinate with the academic/admissions team to ensure a smooth enrollment process.
• Maintain strong relationships with prospective and existing students.
• Track lead status, conversion rates, follow-ups, and sales performance.
• Stay updated on academy programs, competitor offerings, and industry trends.
• Participate in sales meetings, training sessions, and promotional activities
• Required SkillsExcellent communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Target-driven and comfortable working in a sales environment.
• Good follow-up and relationship-management skills.
• Ability to understand customer needs and recommend appropriate solutions.
• Basic proficiency in MS Office, CRM tools, WhatsApp, and email.
• Good spoken English; knowledge of local/regional languages is an advantage.
• Positive attitude, self-motivation, and willingness to learn.

• QualificationsBachelor's degree or equivalent qualification preferred.
• Prior experience in education sales, EdTech, admissions counselling, tele-sales, or inside sales is preferred.
• Freshers with strong communication and sales aptitude may also be considered.
• Key Performance Indicators (KPIs)Number of calls and meaningful conversations.
• Lead follow-up and response rate.
• Course/demo counselling conversions.
• Enrollment/conversion rate.
• Monthly revenue/enrollment target achievement.
• Lead-to-admission conversion ratio.
• Customer satisfaction and follow-up quality.
• What We OfferCompetitive salary + performance-based incentives.
• Sales and product training.
• Career growth opportunities.
• Supportive and performance-driven work environment.
• Opportunity to build a career in the growing education sector.

Ideal Candidate: A confident, persuasive, and student-focused sales professional who enjoys interacting with people, consistently follows up on leads, and is motivated by achieving measurable enrollment targets.