Customer Relationship Executive

*Job Title :Operations Executive*

*Company : Enego Startup advisory Private Limited*

*Location : Chennai, Nungambakkam*

*Timing : Mon - Sat ( 09:30 am - 06:30 pm )*

*Company Website : https://enego.co.in/*

Job Summary : We are looking for a proactive, responsible, and growth-oriented Operations Executive to manage customer coordination, document collection, internal communication, and day-to-day operational activities.

The ideal candidate should be a multi-tasker with good communication skills, a positive attitude, and a strong willingness to learn and grow within the organization.

*Key Responsibilities* 

* Connect with customers regularly and provide timely updates regarding their requirements and process status.

* Follow up with clients for pending documents and ensure timely collection.

* Verify and organize the documents received from clients and circulate them with the concerned internal teams.

* Coordinate effectively between customers and internal departments to ensure smooth workflow.

* Maintain proper records and track pending documents, customer updates, and operational activities.

* Handle multiple tasks simultaneously and prioritize work based on urgency.

* Follow up with relevant teams to ensure tasks are completed within the required timelines.

* Resolve basic customer queries and escalate issues to the concerned team whenever required.

* Support the team in day-to-day operational activities and ensure smooth execution of assigned tasks.

* Maintain professionalism and positive communication while dealing with customers and colleagues.

* Skills & RequirementsGood verbal and written communication skills.

* Strong follow-up and coordination skills.

* Ability to multi-task and manage multiple responsibilities efficiently.

* Good organizational and time-management skills.

* Basic knowledge of MS Office / Google Workspace is preferred.

* Ability to work independently as well as collaborate with a team.

* Positive attitude with a strong willingness to learn.

* Should be proactive, responsible, and target-oriented.

* Candidates who are looking for career growth and long-term opportunities are preferred.

*Who We Are Looking ForWe are looking for someone who:*

* Takes ownership of assigned responsibilities.

* Is comfortable communicating with customers on a regular basis.

* Can manage multiple tasks without losing track of priorities.

* Is willing to learn new processes and take on additional responsibilities.

* Wants to grow along with the organization and build a long-term career in Operations.