Business Development Executive

Business Development Executive – Industrial Sales & Speciality Coatings (WFH)

Company: One Touch Solutions

Job Location: Work From Home – Anywhere in India

Employment Type: Full-Time

Department: Sales & Business Development

Experience Required: Minimum 2 Years

Working Days: 6 Days per Week

Industry: Industrial Specialty Coatings / B2B Sales / B2C Sales

1. Job Overview

One Touch Solutions is looking for a motivated and experienced Business Development Executive to generate new B2B customers for industrial speciality coatings.

Our product range includes industrial anti-corrosion paints, primers, chemical-resistant coatings and other speciality coating solutions used by factories, manufacturing companies, industrial businesses and infrastructure-related customers.

This is a Pan-India Work From Home opportunity for candidates who have experience in sales, business development, telecalling, lead generation or customer acquisition.

The selected candidate will be responsible for independently identifying potential industrial customers, researching businesses, finding the right decision-makers, making outbound calls, generating qualified leads, arranging product discussions and coordinating customer follow-ups until order conversion.

The company will provide product knowledge, industry guidance, target market direction and business development support.

However, candidates must be capable of independently researching businesses and preparing their own prospecting lists. Ready-made customer lists will not be provided.

We are looking for someone who can take ownership of business development activities and work consistently towards generating new industrial customers and repeat business.

• 2. Job Responsibilities
• A. Industrial Customer Prospecting
• Identify potential industrial customers across India.
• Research factories, manufacturing companies, industrial units and businesses that may require speciality coatings.
• Prepare and maintain your own prospecting list.
• Identify companies that may require anti-corrosion paints, primers, chemical-resistant coatings and other industrial coating products.
• Research the company's business activities, products, manufacturing processes and possible coating requirements.
• Identify suitable target industries and business opportunities based on company guidance.
• Find relevant decision-makers such as business owners, purchase managers, procurement managers, maintenance managers, factory managers and technical personnel.
• B. Outbound Calling & Lead Generation
• Make more than 100 outbound calls per working day as the daily target.
• Maintain a minimum of 3.5 hours of actual call time per day.
• Introduce One Touch Solutions and its industrial speciality coating products.
• Understand the customer's business and identify possible product requirements.
• Speak professionally with business owners and industrial decision-makers.
• Identify interested customers and qualified business opportunities.
• Record call outcomes such as:
• 
  
• No answer
• Number disconnected
• Wrong number
• Not interested
• Call back requested
• Decision-maker identified
• Product requirement identified
• Qualified lead
• Meeting or product discussion required
• Maintain accurate daily call and customer records.
• C. Customer Qualification & Follow-Up
• Understand the customer's industry, business operations and potential coating requirements.
• Identify whether the customer has an actual or potential requirement for industrial coatings.
• Qualify leads based on product suitability, requirement, decision-maker, timing and business potential.
• Follow up with interested customers professionally.
• Avoid unnecessary repeated calls to customers who have clearly declined.
• Maintain a systematic follow-up schedule.
• Convert interested prospects into qualified sales opportunities.
• D. Product Discussion & Sales Coordination
• Explain the company's industrial specialty coating product range based on the training and product information provided.
• Coordinate product discussions between customers and the proprietor/company team when technical clarification is required.
• Arrange customer meetings, product discussions and sample/demo requests.
• Coordinate quotations and commercial discussions with the company.
• Follow up on quotations and customer purchase decisions.
• Support the sales process from initial contact through order confirmation.

E. BNI Business Development Support

The selected candidate will receive guidance on using the company's BNI networking connections and referral opportunities for business development.

Responsibilities include:

• Understand the available networking and referral opportunities.
• Follow up on relevant business introductions and referrals.
• Research referred businesses before contacting them.
• Identify potential industrial requirements.
• Convert suitable referrals into qualified business opportunities.
• Maintain proper follow-up and customer records.

BNI networking will be an additional business development source. The candidate must also independently generate prospects through research and outbound calling.

• F. Meeting, Sample & Demo Coordination
• Coordinate customer meetings and product discussions.
• Understand when a customer requires a sample, demonstration or technical discussion.
• Coordinate with the proprietor/company team to arrange suitable support.
• Follow up after meetings, sample discussions and demonstrations.
• Maintain communication with customers regarding the next sales step.

Regular personal field visits are not a requirement of this WFH position.

• G. Order & Operations Coordination
• Coordinate with the company team when a customer is ready to place an order.
• Follow up on quotations, purchase orders and order confirmation.
• Maintain customer communication during order processing.
• Coordinate with the operations team regarding order-related requirements.
• Follow up on customer payment status with the relevant company team.
• Maintain proper records of customer enquiries, quotations, orders and follow-ups.
• Support repeat business and future customer requirements.

H. Daily Reporting

Maintain a daily work report containing:

• Total outbound calls
• Actual call time
• Connected calls
• Interested customers
• Qualified leads
• Decision-makers identified
• Follow-ups completed
• New prospecting activities
• Meetings or product discussions arranged
• Quotations and order-related updates
• Next-day follow-up plan

The candidate must maintain accurate and transparent records of business development activities.

3. Daily Performance Requirements

The selected candidate is expected to work consistently towards the following daily performance targets:

Performance Parameter Requirement

Outbound calls More than 100 per working day

Actual call time Minimum 3.5 hours per day

Prospecting Daily independent research and lead generation

Follow-ups Complete scheduled customer follow-ups

Reporting Daily activity and customer records

Customer acquisition Generate qualified industrial sales opportunities

The calling target is a daily activity expectation. Actual sales conversion depends on customer requirements, product suitability, business timing and the industrial sales cycle. The candidate is expected to focus on qualified business opportunities and not merely increase call numbers without meaningful prospecting.

4. Working Hours & Attendance

Work Mode: Work From Home – Anywhere in India

Working Days: 6 days per week

Minimum Working Hours: 9 hours per working day

Mandatory Core Hours: 11:00 AM to 4:00 PM

The candidate must be available and actively working during the mandatory core hours from 11 AM to 4 PM.

The candidate must complete the remaining working hours outside the core period to meet the minimum 9-hour daily working requirement.

Additional working hours may be used for:

• Industrial prospect research
• Preparing prospect lists
• Identifying decision-makers
• Customer follow-ups
• Quotation coordination
• Product discussions
• Order coordination
• CRM and daily reporting

Daily attendance and work records will be maintained according to company policy.

Approved leave, weekly offs, holidays and attendance matters will be handled according to applicable company policy and employment requirements.

5. Salary & Incentive Structure

The candidate will receive a fixed monthly basic salary, subject to applicable employment terms and attendance requirements.

Performance-Based Sales IncentivesThe candidate can earn additional incentives based on eligible business achievement.

• Minimum monthly business achievement required to qualify for incentives: ₹25,000.
• Incentives are linked to eligible sales/business achievement.
• Repeat customer business is included in eligible business achievement.
• Incentives are credited only after the customer's payment is received by the company.
• Incentive calculation will follow the company's applicable approved incentive slab.

Indicative incentive structure:

• ₹3,000 incentive per ₹1 lakh eligible business achievement, up to ₹5 lakh.
• At ₹5 lakh eligible business achievement, the specified incentive is ₹20,000.
• Business achievement below the minimum ₹25,000 threshold does not qualify for incentives.

The company will explain the applicable incentive calculation, eligible business value and payment terms during the selection process.

6. Training & Initial Support

The selected candidate will receive initial product and business development training.

Training During the first week:

• Product introduction and specialty coating overview.
• Understanding industrial customer requirements.
• Identifying relevant target industries.
• Prospect research and lead list preparation.
• Customer decision-maker identification.
• Outbound calling process.
• Customer qualification and follow-up.
• Daily reporting and sales process.
• Minimum 1hr of training per day for training.

The candidate will receive guidance from the proprietor/company team on product knowledge, target industries, customer approach and business development strategy.

After training, the candidate is expected to independently perform prospect research, calling, follow-ups and customer acquisition activities.

• 7. Candidate Requirements
• Minimum 2 years of relevant sales, business development, telecalling or lead generation experience.
• Experience in outbound calling and customer acquisition.
• Ability to independently research businesses and identify prospects.
• Ability to find and communicate with business decision-makers.
• Comfortable speaking with business owners, purchase managers and factory personnel.
• Good English communication skills.
• Tamil communication skills required.
• Hindi communication is an added advantage.
• Ability to work independently from home.
• Strong follow-up and customer relationship skills.
• Willingness to work towards daily calling and business development targets.
• Responsible, disciplined and self-motivated.
• Comfortable working with industrial B2B customers.

Experience in industrial sales, paints, coatings, chemicals, manufacturing, machinery or industrial products will be an advantage.

8. Equipment Required

Candidates must have their own:

• Laptop or suitable tablet
• Smartphone
• Reliable internet connection
• Quiet working environment
• Basic computer and spreadsheet knowledge

The candidate must be able to maintain daily reports, customer records and follow-up information.

9. Who Should Apply? This role is suitable for candidates who:

• Have experience in sales or business development.
• Enjoy outbound calling and customer interaction.
• Can independently identify new business opportunities.
• Are comfortable researching companies and industries.
• Can communicate with business owners and industrial decision-makers.
• Want to work remotely while building B2B sales experience.
• Are comfortable with performance-based incentives.

Candidates looking only for passive customer support or inbound calling work may not be suitable for this position.

10. Career Opportunity This position provides an opportunity to develop experience in:

• Industrial B2B sales
• Business development
• Customer acquisition
• Industrial specialty coatings
• Sales pipeline management
• Customer relationship management
• Order coordination
• Repeat business development

The candidate will work directly with the proprietor/company team and gain exposure to industrial customer requirements and business development activities.

Only candidates who are comfortable with independent prospecting, outbound calling, follow-ups and industrial B2B business development should apply.