Operations Executive (Electrical)

ZEVpoint is looking for a Operations Executive with Electrical background who can confidently coordinate with customers, field technicians, and ensure smooth execution of service and installation operations across India. The ideal candidate should have good communication skills, a basic understanding of electrical systems, and the ability to solve customer issues efficiently.

• Key ResponsibilitiesHandle customer calls, emails, and WhatsApp queries in a professional and timely manner
• Provide technical guidance and troubleshoot basic electrical and EV charger-related issues remotely
• Assist in planning and managing on-site service operations when required.
• Create and maintain service records, installation reports, and customer updates
• Work closely with the operations and technical teams to ensure a seamless customer experience