CRM Executive

🔹 Your Role

• Develop STRONG relationshipswith existing customers.
• Maintain strong relationships and existing and potential customers..
• Act as the primary point of contact for customer queries, feedback, and support.
• Handle customer complaints and ensure timely resolutions
• Maintain customer databases , records and CRM reports.
• Ensure customer satisfaction and follow up quotations & orders
• Support digital marketing campaigns and GeM portal activities.
• Coordinate with Sales & internal teams to ensure smooth operational execution and timely delivery.

🔹 Eligibility & Skills

• Qualification: Graduate preferred.
• Strong interpersonal and communication skills.
• Computer proficiency (MS Office, email drafting, CRM tools, basic digital platforms).
• Prior experience in customer relationship management preferred.for atleast 3 years..
• Self-motivated, extroverted, and goal-oriented.
• Strong follow up coordination and organisational skills.
• ONLY FEMALE CANDIDATES PREFERRED

📍 Job Locations

• Zirakpur, Mohali,- 140603)

📩 How to Apply

• Email your resume to admin@ommetalsindia.com
• Or WhatsApp your resume to 8894436268
• Shortlisted candidates will be contacted for a telephonic interview.

💼 Why Join OM METALS?

• Remuneration aligned with experience, for high performance.. Competitive salary (₹2.40 LACS TO 3.00 LACS )
• Probation period: Three months depending on prior CRM experience.

Area of operation aligned with base residence.