Guest Service Associate

Job description:

Overview: As a Guest Service Associate you will play a vital role in delivering an exceptional experience to our customers.

• Greet customers warmly and assist them in selecting products.
• Provide information about menu items, flavors, and promotions.
• Handle customer inquiries and resolve any issues promptly.
• Take and process customer orders accurately and efficiently.
• Ensure orders are served in a timely manner.
• Maintain a clean and organized work area.
• Follow health and safety guidelines for food preparation and service.
• Promote special offers and upsell additional products to enhance customer experience.
• Process payments and handle cash register operations.
• work closely with team members to ensure smooth operation during peak hours.