HR Cum Inside Sales Representative

We are looking for “FEMALE” HR cum Inside Sales Representative for our organization, who can do work from an office environment using phone, email, video conferencing, and CRM tools. Their primary goal is to manage office and identify business opportunities, nurture leads, and close deals to drive company revenue.

Candidate is responsible for office management from HR side along with Inside sales area ie: prospecting new leads, qualifying inbound opportunities, conducting virtual product demonstrations, and closing sales. The ideal candidate possesses excellent communication skills, loves building relationships over the phone or email, and excels at solving customer problems without needing face-to-face interaction.

Key Responsibilities:

Human Resources (HR) Responsibilities:

This side of the role focuses on the end-to-end employee lifecycle, maintaining corporate compliance, and nurturing workplace culture.

• Recruitment & Sourcing: Sourcing candidates via job portals, screening resumes, conducting initial telephone interviews, scheduling final rounds, and negotiating salary packages.
• Onboarding & Induction: Handling joining formalities, preparing offer/appointment letters, collecting necessary documentation, and introducing new hires to their teams.
• Attendance & Leave Management: Tracking daily employee attendance, processing leave applications, managing the HRMS (HR Management System), and generating weekly or monthly reports.
• Payroll Coordination: Consolidating monthly attendance data, overtime sheets, and variable allowances to share with the finance/accounts team for timely salary disbursement.
• Employee Relations & Grievances: Acting as the primary liaison between management and employees, resolving day-to-day workplace queries, handling disciplinary issues, and conducting employee engagement activities.
• Performance Management & Appraisals: Tracking employee probation periods, distributing Key Result Areas (KRAs), and assisting department heads in executing mid-year or annual performance appraisals.
• Exit Formalities: Managing employee separations, conducting exit interviews, issuing relieving/experience letters, and coordinating full and final settlements

Inside Sales Representative Responsibilities:

• Lead Generation & Prospecting: Proactively identify and qualify new sales opportunities through outbound cold calling, email campaigns and social media.
• Inbound Lead Management: Respond promptly to inbound inquiries stemming from marketing campaigns, website visits, and customer referrals.
• Product Demonstrations: Conduct engaging online presentations and software walkthroughs to showcase product value and address prospect pain points.
• Pipeline Management: Manage and advance qualified leads through the entire sales pipeline, ensuring consistent follow-ups.
• Negotiation & Closing: Prepare customized quotes and proposals, handle objections, negotiate contract terms, and close sales.
• CRM Data Hygiene: Maintain meticulous records of all client interactions, deal progress, and contact details in CRM tools.
• Cross-team Collaboration: Partner with the marketing and product teams to optimize target messaging and provide feedback on customer needs.
• Hit Sales Quotas: Consistently meet or exceed monthly and quarterly sales activity targets and revenue goals.

Required Skills & Qualifications

• Experience: 1–3 years of proven experience in inside sales, tele accounting, lead generation, or a high-volume customer service role.
• Education: Bachelor’s or Associate degree in Business, Marketing, Communications, or a related field (preferred but not mandatory).
• Communication: Exceptional verbal and written communication skills with the confidence to pitch to decision-makers remotely.
• Technical Proficiency: Comfortable working with CRM software, video conference tools (Zoom/Teams), and workspace apps (Microsoft Office/Google Workspace).
• Active Listening: Ability to carefully listen to prospective buyers, decode their core pain points, and match them to the right solution.
• Resilience & Drive: A target-oriented, self-motivated mindset with the ability to handle rejection professionally

Preferred Qualifications

• Prior experience in B2B sales and MBA candidate.
• Proficient level in computer and soft skill.