Technical Support Analyst

Technical Analyst 2-Support

Orders Solution has a vast support from BLR and it's a high incoming volume solution. This position is critical for our operations to handle Orders solutions. An urgent replacement will help us to manage the support for our clients efficiently. This is at the Professional 2 job level with the BLR Tier II team as part of the Application Management Services (AMS) business group.This team provides Millennium Solutions support on a 24x7x365 basis to clients in Asia Pacific, Australia, and the US and is crucial to Oracle Cerner's global delivery since it oversees incident management.