State Relationship Manager - Digital Banking

State Relationship Manager-Digital Banking Kotak 811-Regional Sales

JOB ROLE :

·       Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.

·       Sources new bank customers through external individual efforts and acquisition channel.

·       Cross sells bank products to existing set of Branch customers which are mapped.

·       Informs customers of new products or product enhancements to further expand the banking relationship.

·       Plans and conducts special sales initiatives and events for prospective and existing clients.

·       Coordinates with other group companies to provide seamless access to other products.

·       Maintains complete relationship record for assigned customer accounts.

·       Tracks customer complaints/queries and turnaround times for customer satisfaction

JOB REQUIREMENT:

·       Graduate - 3 -5 years of experience

·       Post Graduate - 2 -3 years of experience 

·       Customer orientation

·       High energy and drive

AMFI / IRDA certified is preferred