Service Relationship Manager

Service Relationship Manager-PRIORITY-Regional sales

Role:   ·           Handling personalized service requests of Privy customers. ·           Generation of timely business MIS. ·           Ensuring strict adherence to regulatory and internal approved  prescribed requirements for Privy customer segment. ·           Coordination with CPC/RPC/Investment desks for account opening of Privy customers. ·           Managing complaints of Privy customers and ensuring their resolution within TAT   Job Requirement:   ·         Excellent written and oral communication skills ·         Developing and maintaining banking relationships with a select group of high net worth customers ·         Excellent communication skills with customer service orientation ·         Courteous and polite ·         Good Knowledge of Microsoft Excel ·         Understanding of banking norms and processes.

Experience Level

Mid Level