Program Manager

Quality Manager, Last Mile ACES

We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join Amazon as Program Manager I. In this role, you will leverage your analytical ability to dig deeper into teams processes and utilize data to identify avenues for process improvements. You will be expected to influence the team’s processes, project plans and stakeholder interactions. This role requires working with business teams across the company to understand requirements, and managing the timelines to support project launches. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential, as are a willingness to “roll up your sleeves” and get into the details that will make our offering world-class

Key job responsibilities
An innovative project manager with superior analytical abilities and preferred experience in Lean methodologies  Has excellent technical, problem-solving, and communication skills  Finds practical and simple solutions to complex problems without sacrificing quality or core functionality  Experience defining projects, collecting requirements, designing process solutions, writing detailed functional specifications, coordinating efforts to scope, schedule, and deploy new software; as well as analyzing cost/benefit of feature selection and communicating results throughout the organization  Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences  Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback  Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications

Basic Qualifications

- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Experience Level

Mid Level