Quality Assurance Project Manager

Area(s) of responsibility

• Own and drive QA delivery for assigned application portfolios within the client program, ensuring quality, timeliness, and client satisfaction
• Manage release cycles, test execution windows, and sign-off processes across multiple parallel workstreams
• Track and report delivery metrics — defect density, automation coverage, execution progress, and SLA adherence — to program leadership and client stakeholders
• Proactively identify delivery risks and drive mitigation without escalation dependency .Participate in client calls, QBRs, and governance forums with confidence and accountability

• Define and govern the automation strategy for assigned scope — framework selection, coverage targets, and execution integration into CI/CD pipelines
• Drive automation coverage expansion and reduction of manual regression dependency .Oversee script maintenance, auto-healing practices, and execution optimization
• Evaluate and adopt new tools and approaches in line with program direction, including AI-assisted testing capabilities

• Lead a team of Test Leads, Senior Test Engineers, and Test Engineers (cross location)
• Conduct regular one-on-ones, performance reviews, and career conversations.Identify skill gaps and drive targeted upskilling and cross-skilling within the team
• Foster a culture of accountability, quality ownership, and continuous improvement .Support talent retention through active engagement and recognition
• Build and maintain strong working relationships with client and technical stakeholders .Translate client expectations into clear delivery commitments and manage them proactively
• Communicate program status, risks, and achievements with clarity and credibility