Senior Business Analyst - Program Management

Program Management-Senior Business Analyst II-CO-BF-38750-62951-JR191494

Position Title:

Program Management-Senior Business Analyst II-CO-BF-38750-62951-JR191494

Job Family:

BSP > Business Support

Shift:

Job Description:

ABOUT ELEVANCE HEALTH

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler.  It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 22 in 2025. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.

ABOUT CARELON

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.
Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

• Carelon Global Solutions India is seeking a Senior Business Analyst II.
• This role will support Carelon’s external innovation ecosystem by building and managing external partnerships across startups, academia, and industry bodies.
• This role will act as a bridge between business priorities and emerging external capabilities – identifying startups, curating use cases to create impact.
• With academia, this role will identify new academia partners and support existing partnership between Carelon and such academia institutions, including hackathon, research opportunities aligned to business priorities.
• This role will also be responsible for formalizing agreements towards various partnerships, maintaining and managing startups, and academia, including data for weekly and monthly reports; developing and executing of new partnership strategies/ programs aligned with organizational goals

JOB RESPONSIBILITY

Ecosystem & Partnership Management:

• Build and manage strong external partnership across startups, academia and industry bodies
• Identify partners/ startups aligned with Carelon’s strategic priorities in healthcare

Use case discovery & curation:

• Curate and match startups to business priorities/ use cases
• Understand internal eco-system to drive external partnerships

Program Design & Execution:

• Manage and execute monthly Ignite platform
• Design new initiatives/ programs to enable culture of Innovation

Strategy & leadership Engagement:

• Support in creating / developing high quality strategy decks/ leadership presentations and insights 

Data & Reports:

• Maintain startup and Academia engagement data including use cases/ status
• Prepare and maintain weekly and monthly reports

Culture:

• Support in driving a culture of innovation
• Conduct internal awareness sessions, demo days, and showcase
• Be a team player

QUALIFICATION

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field + Management Graduate

EXPERIENCE

• Experience in Innovation Partnerships & collaborations
• Working with startups and academia on a few projects
• Experience in managing external innovation partners
• Experience in handling Innovation, Innovation Management, and eco-system;
• Hands-on technical experience to curate tech use cases.
• Strong understanding of healthcare technology trends and their impact on business.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience of working with startups and/ or academic institutions is a plus.
• Proficiency in storytelling, document preparation, and content creation.

PROFESSIONAL EXPEREINCE

• 18–20 years of experience in large multinational corporations and/or leading IT services firms, with a proven track record of leading change and programs including Technology, Operations, Corporate Functions at scale.
• 8–10 years of hands-on expertise in change & program management reporting and delivering impactful outcomes.
• Good knowledge of Healthcare or BFSI domain.
• Certification in relevant process areas of change and program management.
• Skilled in collaborating with cross-functional and technology teams to deliver integrated and business-aligned solutions.
• Experienced in engaging with senior leadership and executive stakeholders to influence strategic direction and ensure alignment with organizational goals.
• Strong ability to translate business needs into process or technology-enabled solutions.
• Wide experience in technology platforms and tools, including functional expertise in solutions such as Org Design, Work or Workforce transformation and others.
• Proficient in MS office and other collaboration tools.

SKILLS AND COMPETENCIES

• Advanced degree or certification in technology management or a related field.
• Experience in managing external partnerships – Startups and academia.
• Strong problem-solving and analytical skills.
• Familiarity with healthcare delivery models, and digital health trends.
• Experience working in or with GCCs, hospitals, or healthcare technology firms is a plus

THE CARELON PROMISE

• Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.
• It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.
• This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom.
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Job Type:

Full time

Experience Level

Senior Level