Senior Product Associate - Enterprise Platform Applications and Data

Product Associate - Enterprise Platform Apps & Data

The Collaboration and Communication Product Line at JPMorgan Chase is responsible for engineering, developing, and supporting enterprise‑wide solutions that enable effective collaboration and communication across a global workforce of more than 300,000 employees, as well as with our clients worldwide. These platforms are critical to driving productivity, enabling secure operations, and supporting the firm’s core business functions.

As a member of this team, you will be expected to apply deep product and technical expertise across the full software development lifecycle, working in agile product teams and partnering closely with engineering, design, and business stakeholders. We value individuals who are passionate about solving complex business problems through collaboration, innovation, and strong product and engineering practices. You will be encouraged to challenge assumptions, push product boundaries, and thoughtfully leverage emerging technologies—including advances in artificial intelligence—to deliver meaningful outcomes for our users.

We foster a people‑centred culture that values user experience, experimentation, learning, and continuous improvement. You will work in a collaborative and inclusive environment that promotes diversity of thought, constructive challenge, and creative solutions in the best interests of our customers and teams.

We are seeking a Product Associate to serve as the product manager aligned to our Platform Applications team. This role supports a portfolio of critical capabilities, including Secure Content Delivery enabling multi‑million‑dollar transactions through secure file transfer; integration APIs across the email platform supporting a wide range of enterprise use cases; the SMTP registration and approval portal; and initiatives focused on migrating and integrating email data into our strategic data platforms. The Product Associate will work closely with engineering and stakeholders to define requirements, prioritise roadmaps, and drive execution across these areas.

With teams based in Jersey City, the United Kingdom, and India, this role plays a pivotal part in shaping both strategy and delivery within a global, agile, cross‑functional organisation that thrives in a collaborative and fast‑paced environment.

Job responsibilities:

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and deliver value.

• Prioritizes the product backlog &, maintain a vision for the product

• Helps with overall product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks.

• Measure product KPIs and success measures by understanding the target outcomes and tracking our progress against targets.

• Working collaboratively with Engineering teams to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work

• Advocating for, and deeply understanding, the needs of the product’s customers

• Works closely with users and key stakeholders to drive adoption and transform business workflows

• Conducts market research and tracks industry developments understands implications to product vision and strategy

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Required qualifications, capabilities, and skills:

• 4+ years of broad product management, business management and operational roles

• Experience or equivalent expertise in product management or a relevant domain area

• Experience in Technology product management role within enterprise environment.  

• Familiarity with common technical concepts, architectures, and cloud-based principles is critical, but hands on development experience is not essential. 

• Experience in a product management construct with an emphasis on data mapping and migrations

• Strong written and verbal communication skills with the ability to articulate concepts to senior management and customers

• Experience providing roadmaps, product overviews, reports, backlog and documentation for enterprise technology solutions

• Understanding of the end-to-end software development process, including product strategy development, customer engagement, architecture design, engineering, implementation, and operations. Experience writing technical stories in JIRA/confluence using industry standard notations

• Knowledge of technology standards, industry trends, and emerging technologies

• An understanding of software development methodologies and practices (SDLC, Agile, Scrum, etc.)

• Experience of building strong, cohesive partnerships with key stakeholders. Strong interpersonal skills to manage relationships with a variety of partners and stakeholders

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level