Order Management and Customer Service Specialist

Main Tasks

• Carrying out the placement of orders to ensure timely processing and delivery to clients while maintaining high service standards
• Supporting the management of the order master Client Relationship Management (CRM) database for accurate tracking, reporting, and data integrity
• Administering vendor coordination to facilitate smooth and efficient order fulfilment processes, ensuring alignment with client expectations
• Carrying out the validation of orders to ensure accuracy, compliance with client specifications and adherence to company policies
• Supporting the request for invoicing from accounts payable where processes are integrated for seamless transactions and financial accuracy